August 24, 2006



AugustROES Updates - Presenter changes; Template Tool/Client Attributes, ROESTuesday's, DP2 Server Update Reminder


A newROES Client will has been released today that includes severalfeature/attribute updates and a Presenter update.  Records iscoming along well and is very close to being available for release. Anyone wanting a sneak peak please let us know and we can make it available onyour test launch of ROES Pro.



ThePresenter has been improved to offer:


-  Fourareas for image comparison instead of previous two, all of which arecollapsible 

-Improved scaling for higher quality images in comparison panes

-Adjustment for displaying rotated images with proper size guidelines duringslide show


Anyonewanting to look over the new Presenter can run a demo Client at  


SupportAlert - McAfee Security Cutting Off Transmissions

We havereceived several reports of order transmissions showing as successful on theROES Client side but only showing a few kilobytes of data on the FTP Server atthe lab.  Reviews of the client log file show the order transmissionsbeing cut off after 4-7 seconds, when much more time is needed to properly sendthe order up.  In each case so far, the studio had recently updated/addedMcAfee Security.  It appears a new worm-detection thread in the McAfee appis detecting the sudden data transmission from an executable (in this casejavaw.exe) as malicious and cutting off the transmission.  Ideally, thisseems designed to stop transmissions of data from keystroke logging infections(that can log personal data entered such as credit card numbers/info andtransmit out to a hacker), however it seems to be treating the order send as ifit were worm-created.  Customers should contact McAfee support to set anexception or get assistance in disabling the services.  We will add moreinfo to the Client FAQ page on our web site as it becomes available.


NewTraining and Demo's via our new ROES Tuesdays!

SoftWorksSystems is pleased to announce the newly formed educational program called"ROES Tuesdays".  ROES Tuesdays is an online training,educational and idea sharing session hosted by a member of the ROES Team everyTuesday via GoTo Meeting.New features, commonly used workflows, technicalissues and more will be demonstrated live and discussed together as agroup.  This should provide all participating labs a chance to see howexisting and new features within the ROES system could make their life easierwhile giving labs operators a chance to net­work with other ROES labs whilenever leaving their desk.  In an effort to maintain a manageable onlinesession for the greatest learning environment, we will limit each ROES Tuesdaysession to the first ten (10) labs that sign up.  Each lab will have oneonline connection but is welcome to have as many lab employ­ees participatefrom that one connection as possible.  Session top­ics will repeateach Tuesday up to 5 times to allow everyone inter­ested a chance toparticipate.  To find out moredetails or sign up for a session, email Kirk Arends at



Wehave come across a number of labs who are still running the older 1.032 server.  The new ROES DP2 Serverv.1.033 is available via our downloads page at This download includes the server install and the updated User's Guide. This server contains updates for rotation handling and compatibility withDP2 version 8, so please be sure to install it ASAP.


New ROES Client Features/Attributes  Available In the Update:


NewAttribute: rotationallowed 

This newattribute can be added on a template and set to false to disable theRotate Layout button. 


Linknodesupdate: Linking text nodes 

Now youcan use Linknodes to duplicate text entered in one node to another textnode(s).  This can be handy for trader cards where a player name, team oryear may be entered more than once, especially when displaying the front andback of the card as one item via a DP2 Package.  Remember when usingLinknodes that all nodes in the product must have u_id's assigned.







ROESRetail Continuing to Grow!

Wecontinue to do demos for labs as more are taking advantage of the new RetailClients for kiosks and home users!  This is a great avenue to re-captureprint business lost to the retail giants - market your product sizes, propaper, and professional expertise to potential customers in your area or evennationally!


NewAttribute  with Linknodes: stripextension

When usedon a text node that has been linked to an image node node viaLinknodes, the file name appearing in the image node will be listedwithout the file extension.


New Attribute:newlines

This newattribute has been added to prevent users from creating multiple text lineswhere a single line is desired.  Adding newlines set to false will force justsingle line entry into the node; coupled with the characterlimit attribute canallow you to control the amount of text each node receives for betterrendering.


Changeto autorotate Attribute

Theautorotate attribute in Template Tool, when set to true, will now activatethe Autorotate button on the pro toolbar.  Previously, true wouldtake no action and false would de-select the option.  After being turnedon, the button will remain selected until it is manually de-selected or a productwith a false flag is chosen.


Pager- Select All, Flip Horizontal, Flip Vertical

Newoptions are available on nodes via the right-click contextual menu.  SelectAll will highlight all nodes; Flip Horizontal and Vertical will move thenode(s) to the opposite side/end of the layout. 


quantityminimumand quantitymaximum Attributes

These 2new attributes work similar to the priceminimum attribute and isplaced directly on the Order Options element in your Templates.  However,where priceminimum will force a price to appear if a dollar amount below thedefined number is ordered, quantityminimum will flash a warning messagethat the specified minimum number of prints has not been reached andnot allow the order to be sent.  The quantitymaximum attribute will alsoflash a warning message that the defined maximum number of prints for anorder has been exceeded and some need to be removed.  Additionally,these 2 attributes can be used together with the same value to force a setnumber of prints into an order, so you can use catalogs to define album sizeswhere a set number of print pages need to be ordered (like 36 for an 18 pagebound album).  Both attributes do list the actual number so they can knowhow much they need to add or subtract from the order, and the default verbiagein the dialog windows can be altered if desired.



This newattribute, when placed directly on Order Options, can be used to replacethe priceminimum attribute and will not allow an order to be sent ifthe value in dollars has not been met or exceeded.


pagereditable Attribute Use OnNodes

The pagereditableattribute can now be used on an existing node defined in the lab layout,enabling the ability to lock down a lab supplied node from being modified bythe Pager. 


Lab-CreatedPager Templates Can Be Merged Into Your Studios' My Templates 

Any Pagercreated template items saved can be given out to your studios for merging intotheir own existing Pager products.  At the lab, you can design 50 items inPager and save them.  Then take the saved templates.xml.enc file (found inyour .LABNAME folder) and e-mail it to your studio customers.  Upon savingthe file locally, they can open your ROES Client, then drag and drop the fileonto the My Templates palette to merge the items in with their own.


ConfigurationSetting to Increase Order Item Thumbnail Size

The newClient allows us to set a higher default size for the thumbnails in theOrder Review window and Preview/Show Order report.  Since systemstypically have more RAM now, we can set an itemthumbnailsize in the configto increase the size for better viewing of order items. 


ConfigurationSetting to Replace the Default Preview Report Displayed via Show Order  

Yourlab's branded ROES Client can be set to use an alternate report for all usersif the Preview version with the thumbnails is too long.  By placing areport file on your web site, we can set the ROES Client to pull that reportand use that to generate the customer's report of the order.



Be sureto add the addenabled attribute on multi-image proof sheets (set to true)and informational/advertisement products used as the first template in a group(set to false).  For the proof sheets it will allow customers to add theitem to an order with empty nodes (whereas before they had to hold the ALTor OPT key to Add with Empty).  For the informational items it willprevent the item from being added and causing an error upon receipt at thelab. 


Usetooltips on products 

If youwant to be able to convey additional information about aproduct to studios, try adding an attribute of tooltip to theitem and enter text you want them to see pop-up when they mouse over theproduct in the Sizes palette.  This could be used to add reminders to lookat mounting, sprays and other upsell options, to inform customers ifan item is Pager editable, or available quantity discounts.


Usinglinks in templates files

Rememberthat you can use a link to easily replicate products or optionswhere a price remains the same per selection or there is no price atall.  This can be handy on adding image tone changes, strokes, or maskswhere the jobtext is consistent through the options.  Click on theproduct, group, or catalog where you want to add the link and select Add -Link.  Then enter the u_id of the source item in the field provided(it is advised to utilize u_id's that describe the option set type being linkedto for easier management).  This can allow you to make changes to just thesource in the templates file and avoid searching for other locations thesame item may appear.


ImageNames Can Be Linked Into Text Nodes

You can nowuse Linknodes in a composite product to create a text entry of an image nameinto a text node upon adding the image to the matching image node.  Forexample, a 6 up proof sheet starting with node id/u_id of 10000 for thefirst image node and node id/u_id of 10006 as the first text node youwould add Linknodes to the product for each pair of nodes to connect and enterthe u_id's as 10000,10006 in the field provided.  If the nodes do not haveu_id's, simply highlight all of the nodes in the product, then right-click andselect Copy node id to u_id.