December  5, 2005

 

Hello- We have released an optional update for the ROES Client that we can set for use for by your customers.  Detailson the new features and attributes in the Client softwareare below, with the biggest change being the new text entry.  Asusual, some tips and reminders follow.  

 

Support alerts:

 

StartupError: Invocation Exception

We haveseen several of these pop up of late on both Apple and Windows systems, all incases where the customer has run the client before.  When this happens,try deleting the Labname.properties file in the .Labname folder in the user'sprofile under Documents and Settings (in OS X use Finder and search for thefile).  For newer labs and as a reminder, the Labname value is usuallywhat appears after /labs/ in the client launch link, i.e. if www.softworksroes.com/ROES/labs/SoftWorks/index.html  isthe launch then the folder should be .SoftWorks.

 

FTPConnection Issues:

As more photographersgo digital and look to use online ordering, more and more people with a fear ofthe Internet will be using ROES to your labs.  This fear will likely leadthem to use more personal firewalls, pop-up blockers, security and proxysoftware on their systems to ward off would be hackers.  In many of thesecases, active mode FTP connections back to the client computer will getblocked.  Most of the send errors we see via e-mailed log files arewhere active mode is in use.  To avoid these issues you can switch topassive mode FTP, which, while it does require a data port range be opened onyour firewalls, does not require any changes on the client side for thedata transfer.

 

 

 

New ROESFeatures/Attributes  Available Inthe Optional Update:

 

New Text Node Entry!! 

The newtext entry method now creates an animated drawer that slides out of a text nodewhen selected.  Text can be typed or pasted into the box and renderedimmediately into the node.  Changes to the text via options such as fontcolor, font type, or bold/italic options also render immediately uponselection.  Once placed in the node the text does not stretch to fit asbefore, but formats neatly centered.  NOTE:  The new text entry isoptional to use in the new version of the client, so if desired youcan use the other new features/attributes listed below and hold off on thetext change.

 

FTPConfiguration Available in Templates File via Template Tool

You cannow add a new element to your Templates file to effect FTP configuration changes. This is ideal for emergency situations where a server may go down at thelab or your hosted ISP or even to simply switch ISP's without needing totell us.  The added data in the Templates file will override anysettings we have in the client launch configuration.  When combined withencrypted templates, this can also prevent in any snooping of the FTPconnection information in the config.xml file.   Note: The new element is only availablecurrently in this updated client set, so please verify we have you running onit before making any changes.   

 

NewMontage Function in Pager

The newMontage creator in Pager allows customers to create a random set of nodesin a layout, using various offsets to create the added nodes spacedthroughout the selected product.    

 

Newquantityminimum Attribute

Thisnew attribute works like the priceminimum attribute and is placed directlyon the Order Options element in your Templates.  Where priceminimum willforce a price to appear if a dollar amount below the defined number isordered, quantityminimum will disable the Complete Order button unless thenumber of prints in the order meets or exceeds the number specified.

 

Newpagereditable Attribute Use On Nodes

The pagereditableattribute can now be used on an existing node defined in the lab layout,enabling the ability to lock down a lab supplied node from being modified bythe Pager.

 

Expansion/Contraction of R endering Pane in ROESClient

The abilityto quickly expand or contract  the image rendering pane whenworking on a product has been added  in the ROES Client. You will see a new arrow button to the lower right, just above RotateImage, that will collapse the tools area and give more vertical space tothe work area; the arrow when pointing up will restore the tools. Toggling the hotkey combination of CTRL/CMD-T will perform this functionas well.  For more horizontal space, you will see arrows near the top ofthe pane separator bar.  Clicking the arrow pointing right will collapsethe thumbnails area; to restore simply click the arrow above it pointingleft.  Toggling the hotkey combination of CTRL/CMD-T will perform thisalso.  Please note that the Pager node design button area is notaffected by the tools collapse.

 

 

Remindersfor ROES DP2 Server Scripts/Macros:

 

ExportimagesScripts

TheExportImages scripts for DP2 v7 and DP2 v6.1.46 are both available from the website at www.softworkssystems.com/Downloads.htm. After adding DP2 7 updates, be sure to verify the checkbox to Add ROESComments is still there and functioning; you may need to modify the scriptand update libraries again (instructions for this are in the readme filein the zip download). 

 

RollFrameForNodemacro to alleviate 'none' entries in the image designation

We havea DP2 macro available for use at the lab to remove the 'none' designation thatcan be returned when printing image names on proof pages and such. It is available for download from the web site at www.softworkssystems.com/Downloads.htm. If you are using OrderRollFRameForNode instead please let us know,we have a revised macro available for use with that one. 

 

DP2 Macroto remove ROES-added image indices

A macrois available to remove the image indices added at the client (the -1, -2,etc. added to the image name) whencreating products in DP2 for printing (used with function calls that place theimage name on the print).  It is available for download from the web siteat www.softworkssystems.com/Downloads.htmNote: If you have had us place theimage indices in as a prefix, we will need to remove this before you can usethis script. 

 

 

Tips/Reminders:

 

Dragand Drop Sorting of Items in Review Order

When inthe Review Order screen, studios can arrange the order items simply by clickinganywhere in the item's area and dragging it up or down to a line between otheritems and releasing the mouse to place it in a new location.  This shouldbe especially helpful for album orders, where an album cover, even if added tothe order at the end, can be dragged up to the top, sliding the other itemsdown.

 

Usetooltips on products 

If youwant to be able to convey additional information about aproduct to studios, try adding an attribute of tooltip to theitem and enter text you want them to see pop-up when they mouse over theproduct in the Sizes palette.  This could be used to add remindersto look at mounting, sprays and other upsell options, to informcustomers if an item is Pager editable, or available quantity discounts.

 

Usinglinks in templates files

Rememberthat you can use a link to easily replicate products or optionswhere a price remains the same per selection or there is no price atall.  This can be handy on adding image tone changes, strokes, or maskswhere the jobtext is consistent through the options.  Click on theproduct, group, or catalog where you want to add the link and select Add -Link.  Then enter the u_id of the source item in the fieldprovided.  This can allow you to make changes to just the source in thetemplates file and avoid searching for other locations the same item mayappear.

 

Addenabledattribute

Be sureto add the addenabled attribute on multi-image proof sheets (set to true)and informational/advertisement products used as the first template in a group(set to false).  For the proof sheets it will allow customers to add theitem to an order with empty nodes (whereas before they had to hold the ALTor OPT key to Add with Empty).  For the informational items it willprevent the item from being added and causing an error upon receipt at the lab.